Terms and Conditions
CONFIRMATION OF RESERVATION
of 50% is required to secure the booking. The balance may
be paid at arrival.
government orders required for government bookings
agent vouchers also accepted
Cancellations 14 days and more prior to arrival : 25% of
Cancellations 5-13 days prior to arrival : 10% of deposit
Cancellations 0-4 days prior to arrival : 0% of deposit
cancellations must be in writing to be considered for
event of a guest not checking in on the first night of the
reservation, the accommodation will not be held for the
number of days already paid for.
deposit due-date has expired and no payment has been
received, the guest will first be contacted before the
reservation is cancelled.
guest is unreachable on date of arrival and no confirmation
has been made, the booking will automatically be cancelled.
applications for refunds (original documents) must be
addressed to the owner.
Pre-payment (deposits) may be transferred to future bookings
to avoid forfeiture - up to three days prior to arrival.
Exceptions might occur from time to time at the owners
TERMS OF PAYMENT
deposits or payment of outstanding balances must be received
for all non-commissionable services rendered (laundry, etc)
must be received from the client / guest on departure.
currency payment is not accepted and therefore we request
that guests make alternative arrangements prior to arrival
at the guesthouse. Payment by credit card, Internet and
South African Rand only.
Methods of pre-payment:
Account: Direct banking of deposits via internet: It is very
important that the e-mail the bank deposit slip with the
Reservation number (use date of stay and surname or company
name) to 051 933 2959 (08:00 13:00) or e-mail to
settling of balance:
For your convenience the settlement of
your balance can be done with cash, via EFT (computer and
internet is available on the premises) of via Credit/Debit
card (speedpoint is also available on premises).
ALL RATES QUOTED
South African Rand only
a per person bases, per night
is included, except where requested to not include it.
14:00pm till 22:00pm (Please arrange for arrivals before
14:00 or after 22:00pm)
For safety reasons, no guests will be
allowed to check in if under the influence of alcohol.
and dinner available with prior arrangement
served between 19:00pm 20:00pm.
served between 07:00am -08:00am on weekdays;
on weekends unless otherwise arranged.
Alternative times or take away breakfast can be arranged.
Guesthouse is pet friendly, but arrangements must be made in
GewelGastehuis will not be held responsible for the loss of
any personal possessions, money or any other valuables.