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Your hostess during your stay is Non Ferreira, a local for the past 25 years; she can be contacted for all your requirements

 

Your hostess:

Non Ferreira


Mobile:

082 520 3426


Home:

051 933 6119


Address:

82 Veldt Street, FICKSBURG


Fax: 051 933 2959 / 086 513 7749

Bookings:

bookings@gewelgastehuis.co.za

e-mail:

non@gewelgastehuis.co.za

Terms and Conditions

 

CONFIRMATION OF RESERVATION

• A payment of 50% is required to secure the booking.  The balance may be paid at arrival. 

• Original government orders required for government bookings

• Travel agent vouchers also accepted

 

CANCELLATION POLICY

• Cancellations 14 days and more prior to arrival : 25% of deposit refundable

• Cancellations 5-13 days prior to arrival : 10% of deposit refundable

• Cancellations 0-4 days prior to arrival : 0% of deposit refundable

Conditions of Refunds:

• All cancellations must be in writing to be considered for refunds.

• In the event of a guest not checking in on the first night of the reservation, the accommodation will not be held for the number of days already paid for.

• If the deposit due-date has expired and no payment has been received, the guest will first be contacted before the reservation is cancelled.

• If a guest is unreachable on date of arrival and no confirmation has been made, the booking will automatically be cancelled.

• All applications for refunds (original documents) must be addressed to the owner.

• Pre-payment (deposits) may be transferred to future bookings to avoid forfeiture - up to three days prior to arrival. Exceptions might occur from time to time at the owner’s discretion

 

TERMS OF PAYMENT

• Full deposits or payment of outstanding balances must be received at arrival.

• Payment for all non-commissionable services rendered (laundry, etc) must be received from the client / guest on departure.

• Foreign currency payment is not accepted and therefore we request that guests make alternative arrangements prior to arrival at the guesthouse. Payment by credit card, Internet and South African Rand only.

 

Methods of pre-payment:

• Bank Account: Direct banking of deposits via internet: It is very important that the e-mail the bank deposit slip with the Reservation number (use date of stay and surname or company name) to 051 933 2959 (08:00 – 13:00) or e-mail to bookings@gewelgastehuis.co.za

 

Methods for settling of balance: 

· For your convenience the settlement of your balance can be done with cash, via EFT (computer and internet is available on the premises) of via Credit/Debit card (speedpoint is also available on premises). 

 

GENERAL INFORMATION

ALL RATES QUOTED

• Quoted in South African Rand only

• Quoted on a per person bases, per night

• Breakfast is included, except where requested to not include it. 

 

CHECK-IN TIME

• From 14:00pm till 22:00pm (Please arrange for arrivals before 14:00 or after 22:00pm)

· For safety reasons, no guests will be allowed to check in if under the influence of alcohol. 

 

CHECK-OUT TIME

• 09:00 am

 

MEALS

• Breakfast and dinner available with prior arrangement

• Dinner served between 19:00pm – 20:00pm.

• Breakfast served between 07:00am -08:00am on weekdays; 07:00am – 09:00am on weekends unless otherwise arranged.

   Alternative times or take away breakfast can be arranged.

 

 

PETS

• The Guesthouse is pet friendly, but arrangements must be made in advance.

 

THEFT/LOSS

• GewelGastehuis will not be held responsible for the loss of any personal possessions, money or any other valuables.

 

 
 

Copyright: Gewelgastehuis 2016

Designed and maintained by : Elene Carpenter - Designdynamics

http://www.designdynamics.co.za

 

Copyright: Gewelgastehuis 2016

Designed and maintained by : Elene Carpenter - Designdynamics

http://www.designdynamics.co.za